DAYTON, OHIO—  To reduce costs, many banks, utilities, insurers and other providers are switching consumers from paper to electronic bills and statements, often without their consent, and some are now charging fees to receive paper statements. Survey showed that 81% of consumers believe they should have the right to choose how they receive important communications from their service providers, on paper or electronically, and 73% believe they should not be charged more for choosing a paper bill or statement.  These percentages increased from 2021 by 78% and 67%, respectively. Nearly 46% of consumers said they would consider switching to an alternate provider if their current one forced them to go paperless, up from 41% in 2021.