WIESLOCH-WALLDORF, GERMANY—  Heidelberger has reached more than 3,000 printing companies actively using its Customer Portal, with over 7,000 individuals utilizing the cloud-based platform to digitalize and automate production processes three years after its launch. The portal now offers more than 15 specialized apps, including the Maintenance Manager, Inventory Management app and Print Shop Analytics. These functions boost efficiency and transparency in maintenance, materials management and production operations through digital assistance, automated processes and real-time data. The apps help prevent downtime, reduce storage costs and improve overall equipment effectiveness and sustainability. The platform will soon enable users to purchase consumables and spare parts in two clicks. Heidelberg combines all digital services in a single cloud-based portal, including access to production and workflow apps, real-time analyses, maintenance, management tools and shopping for consumables. Heidelberg recently added the Data Capture app for capturing production data and analyzing it in real time. This application transfers planning and job data directly to print shop workstations, supports job and status tracking and supplies operating data for reporting and actual costings.